The company EOLIS, d.o.o., headquartered at Železna cesta 14, Ljubljana (hereinafter referred to as: Eolis d.o.o.), offers informational services, organization, and agency mediation for yacht rentals and other related or nautical services through its website www.thesailmaster.si.
All users of the website are subject to the Terms and Conditions published on this page.
By accessing the website www.thesailmaster.si, the user fully agrees to the terms of use and the privacy and data protection policies. Eolis d.o.o. reserves the right to modify these terms and policies at any time. Users are obliged to comply with changes, which take effect at the moment of publication. It is considered that the user is familiar with the current terms and policies, has understood them, and fully agrees with them.
When using the website and in general, the user is required to provide only truthful and complete information to Eolis d.o.o.
Eolis d.o.o. will communicate with the user remotely and send promotional emails only if the user has given consent for this. The method for unsubscribing from promotional messages will be clearly presented in each message.
Eolis d.o.o. does not guarantee the truthfulness, accuracy, or completeness of the offer content published on the website www.thesailmaster.si, as this information is sourced from its business partners – charter companies.
The user declares that they will not hold Eolis d.o.o. or its employees liable for any potential damages or legal representation costs incurred as a result of using the website www.thesailmaster.si, except in cases of intentional misconduct.
Eolis d.o.o. does not guarantee that the use of the website www.thesailmaster.si will be uninterrupted due to communication link failures, computer viruses, unauthorized access, data misuse, or any other inappropriate actions by third parties, and therefore cannot be held liable for any resulting damages.
The offer, including the rental prices of vessels and other services provided by the intermediary (agency) THESAILMASTER, is published on the website www.thesailmaster.si and is subject to daily changes and adjustments upon inquiry.
The intermediary does not charge any administrative fees for the services provided.
Based on the user’s inquiry (expressed preferences), the intermediary finalizes the offer and places the appropriate vessels under an “option.” The validity of this option is a maximum of 7 days, during which the user can confirm the rental.
To confirm the reservation (rental) and issue a proforma invoice, the user must provide the intermediary with:
The reservation is confirmed, and a contractual relationship is established, upon payment of 50% of the rental price as per the proforma invoice. The remaining balance must be paid no later than 5 weeks before the vessel rental date. In the case of a Last Minute rental, meaning within 5 weeks or less prior to the vessel pick-up, 100% of the price as per the proforma invoice must be paid.
The intermediary issues an advance invoice for each payment made according to the proforma invoice.
Once the reservation is confirmed, the intermediary sends the rental agreement to the lessee for signing, along with a crew list form. The lessee must complete and return both documents to the intermediary.
After paying the full price as per the proforma invoice, the renter will receive a vessel pick-up confirmation (voucher) in the week prior to the rental start. This confirmation allows them to collect the vessel from the charter company.
The invoice is issued after the rental is completed.
The rental of additional services (skipper, hostess, chef, etc.) is also possible without renting a vessel, subject to the specific conditions provided by the selected charter company.
The rental price includes the use of an equipped vessel with normal wear and tear, third-party liability insurance, comprehensive insurance with a deductible (security deposit), and mooring in the home marina if a year-round berth is leased for the vessel. The price does not include fuel, other special services, taxes, and mooring fees in foreign marinas and anchorages. Insurance does not cover personal injuries on the vessel, damage to personal belongings brought on board, or damage caused by improper use or loss of equipment on the vessel.
Upon collecting the vessel at the marina, the renter is required to provide a security deposit (guarantee) in cash or by credit card in the amount specified in the charter company’s price list and outlined in the contract. The deposit is fully refunded if the vessel is returned on time, undamaged, and with a full fuel tank; otherwise, it is reduced by the actual costs incurred for repairing or replacing damaged or lost parts of the vessel or equipment. Damages caused by engine overheating or sail damage resulting from intentional or negligent handling are fully covered by the renter. Compensation is charged upon the vessel’s return; if the costs cannot be calculated immediately, an appropriate part or the full deposit is withheld within a timeframe determined by the charter company’s policy.
The lessee must pay a security deposit even when renting a vessel with a skipper. In such cases, the deposit does not cover costs incurred due to the skipper’s negligence, mistakes, or poor handling of the vessel and its equipment.
The security deposit can be insured. This option is offered by the intermediary according to the price list and regulations of the Yacht Pool insurance company (YACHT INSURANCE d.o.o., Poreč). The insurance amount is non-refundable to the lessee.
Upon taking over the vessel, the lessee must also pay the tourist tax and costs for vessel cleaning and bedding (transit log).
The possibility of extending the vessel charter must be arranged exclusively with the intermediary, both before and after the vessel handover. The lessee bears liability for damages in case of non-compliance with this provision.
The charter extension is formalized by signing an additional agreement and completing the corresponding payment.
If the renter (with the crew) is unable to begin the vessel rental for any reason, they may, with the intermediary’s consent, find another person to take over their rights and obligations under the signed contract. If they cannot find another person, the intermediary retains:
The intermediary reserves the right to rent the vessel to another party if the renter fails to pay the rental price within 8 days from the proforma invoice due date. Any payments made up to that point are retained by the intermediary.
To avoid the aforementioned situations, the lessee can obtain rental cancellation risk insurance.
The lessee declares that either they or another crew member who will operate the vessel possesses a valid sailing license and appropriate sailing and navigational knowledge (this declaration is not required when renting a vessel with a skipper).
The lessee undertakes to:
The lessee must immediately notify the charter company and the intermediary in the event of any defects or damage to the vessel or its equipment and follow the provided instructions. In the case of severe damage, accidents, theft, or inability to maneuver, the lessee must prepare a “damage report” and have it certified by the port authority or police. If this is not possible, certification may be obtained at the marina, by a doctor, or by two legally competent individuals.
Defects or malfunctions of the vessel’s instruments or equipment do not entitle the lessee to terminate the rental agreement or claim financial compensation if proper navigation is still possible using classical navigation methods and if the safety of the vessel and crew is ensured.
The charter company may inspect any potential damage to the vessel incurred during the rental period using a qualified diver or by lifting the vessel out of the water. This service may be charged separately to the renter.
The vessel is handed over to the lessee at the agreed location and time. If, for objective reasons, the vessel cannot be delivered, the lessee will be provided with a substitute vessel of similar or better characteristics at the same rental price. If the substitute vessel is also unavailable within the agreed timeframe, the rental fee will be proportionally reduced for each day of delay. If the vessel cannot be delivered within 40 hours from the agreed time or within 30 nautical miles from the home marina, the lessee has the right to terminate the contract and receive a refund of the rental fee but is not entitled to any other compensation. If the lessee fails to take over the vessel within 24 hours of the agreed time and does not report their delay, the intermediary may rent the vessel to another client.
Upon taking over the vessel, the lessee must carefully inspect its condition and equipment. Any comments or deficiencies must be recorded in the handover protocol. Later objections regarding the vessel’s seaworthiness or equipment will not be accepted.
The skipper is obliged to familiarize himself thoroughly with the vessel, its equipment, and instruments, their operation, and the necessary maintenance during the rental period. The charter company reserves the right to refuse handover if the skipper is deemed incapable of safely operating the vessel for any reason. In such a case, the company may assign a qualified skipper (if available), which the lessee must pay for separately.
The renter agrees to return the vessel to the agreed location and time (adjusting the voyage according to weather conditions), undamaged, and with a full fuel tank. For regular weekly rentals, vessels are returned the evening before the rental period ends, unless otherwise agreed with the charter company. If the renter cannot return the vessel on time or to the agreed location, they must immediately notify the charter company and the intermediary and follow the given instructions. All costs incurred due to the delay are covered by the renter, in accordance with the charter company’s terms.
The duties of the hired skipper are strictly limited to operating the vessel and its equipment, as well as navigation. The lessee and crew must unconditionally comply with the skipper’s commands during the voyage; otherwise, the skipper has the right to withdraw from the charter agreement.
Bringing pets on board is not allowed unless otherwise agreed upon in advance.
Any compensation claims must be submitted to the intermediary in writing within 8 days after the rental period, via registered mail. Claims can only pertain to remarks and complaints that were recorded in the handover report at the time of vessel return.
The intermediary and lessee will strive to resolve any disputes amicably. If an agreement cannot be reached, the court in the jurisdiction of the intermediary’s registered office shall have competence over the resolution of disputes.
Last Updated: June 30, 2020
